Privacy policy
We have implemented this Privacy Policy in order to inform you about how we will collect, store, use your personal information and under what circumstances we may disclose your personal information. Please note that this Privacy Policy forms part of the Kopperlux Terms of Use document, which is displayed at the bottom of the Website.
What Information We Collect
In various areas of the website, you can request further information, contact us or ask for help, the types of information collected at these pages are mainly name and contact. In order to tailor any future communications to you and continually improve our services, we may also ask you to provide us with information regarding your personal interests, demographics and more detailed contact preferences.
When making a purchase from our website, we will ask for information such as your billing and delivery information such as address, suburb, and postcode so that we can deliver your order to you. However, under no circumstances will we request or collect any information from you that may disclose your: political, religious or philosophical beliefs or affiliations; health and sexuality; racial or ethnic origin; or criminal convictions.
How we Use this information
The information that we obtain from you is used to better understand your needs and provide you with the best possible service. We may also provide assistance with a contact request or inquiry. The information that we obtain is used for the following purposes:
To answer and inquiries submitted by our contact us email form.
To process payments for purchases made on our website.
To send you items that you have ordered and paid for.
To send you confirmations and notifications or updates on purchases you have made.
To send you confirmations and updates on returns that you have requested or made.
To send you information about our company/products and promotions if you have subscribed to our mailing list.
To send you information and updates on Kopperlux.
Who we share it with
Kopperlux unless required to by law, will not sell, distribute, rent, license, disclose, share or pass your personal information onto any third parties, other than a business entity that is corporately related to us.
Your choice
Providing us with your personal information is absolutely optional, and whenever it is optional for you to provide us with your personal information, we will make this clear to you. When you provide us with your personal information, you are consenting to our storage, use, and disclosure of that information as outlined in this Privacy Policy. We may from time to time run competitions or offer additional benefits to you and we may ask you to provide us with your personal details for these purposes. Providing us with this information is absolutely optional to you. However, if you do not provide your personal information to us we may not be able to contact you or give you access to the additional benefits. You may opt out of these additional communications at any time and can do so by emailing us.
Server Logging Cookies
Most commercial websites use cookies, which are pieces of information that websites send to the browser and are stored in the
computer hard-drive. Cookies make using the Website easier by storing information about your preferences on the Website. This allows the Website to be tailored to you for any of your return visits. Cookies will not identify you personally. Cookies created by
www.kopperlux.com.au can only be accessed by Kopperlux, and no other website will ever be able to access this information.
If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the Website, such as items being saved in your shopping cart for when you next log in.
Accessing, correcting and updating your information
You have the right to access the information that you provide to us. If you wish to access or modify any personal information that you have provided to us, please log into your account and update your details.
Security
We will take all reasonable steps to ensure that all information collected from you is accurate, up to date, complete and stored in a secure environment and accessed only by our authorized personnel. To prevent unauthorized access, maintain data accuracy and ensure appropriate use of information, we have physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Contacting us
If you have any concerns or questions about our Privacy Policy, please contact us. We reserve our right to modify or amend this Privacy Policy at any time and without notice to you.